Returns & Cancellation

Easy Self-Serve Returns Changed your mind or need a different size? We have made our return and cancellation process entirely self-serve so you don’t have to wait for an email response.

How to Request a Return or Cancellation:

1. Log In Instantly: Click on our account icon (or visit our Returns page) and enter the exact email address you used to place your order. You do not need a password.

2. Enter Your Code: Check your email inbox for a secure, 6-digit verification code sent by our system. Enter this code on our site to securely view your recent orders.

3. Select Your Order: Click on the order containing your pyjamas.

   • To Cancel: If your order has not shipped yet, click "Request Cancellation."

   • To Return: If you have already received your package, select the specific items you wish to return, choose your reason from the dropdown, and click "Request Return."

4. We Handle the Rest: Once you submit the request, our team will review it. Since we partner with Bosta, an approved return will automatically trigger a courier to come straight to your doorstep to pick up the package and return it to us.

Please Note: For hygiene and garment longevity, pyjamas must be returned in their original, unworn condition with tags attached. Once Bosta returns the package to our warehouse, we will issue your refund or store credit.